CallTower Presence Awareness platform: Communicate Real-Time.

Presence Awareness allows instant visibility into who is available in your corporate network and helps you work more efficiently. Using dynamic presence information, you can check the availability of colleagues in real time and reach them the best way: by chat, phone or email. Presence Awareness allow you to:

• Save Time: Eliminate playing ‘phone tag’ or sending multiple emails back and forth.
• Boost Productivity: By seeing who is available, choose to email or escalate your message to an instant message or phone call.
• Drive Innovation: Bring more flexibility and collaboration into your communication process.
• Accelerate Decision Making: Become more efficient by using IM, presence, video, click-to-call and web conferencing – all from a single interface.

  Communication Technologies:

Microsoft Office Communications Server

Office Communications Server (OCS) 2007 R2 is a software-powered communication     platform for presence, instant messaging, conferencing, and enterprise voice for businesses.  People manage their communications across many devices and applications, which can have a negative impact on productivity. OCS streamlines the way users manage communications, which allows them to find and communicate with the right person, right now, from the applications they use most.

Cisco Unified Communications Manager 7.1

Cisco Unified Communications Manager uniquely integrates your most frequently used productivity applications and services.  Easily access voice, video, web conferencing, voice mail, instant messaging, and presence information — all from a single, rich-media interface on your PC, Mac, or mobile device.

CallTower VoiceCube

CallTower VoiceCube is a proprietary messaging platform that supports advanced features of your voicemail and is fully integrated with the Cisco Unified Communications Manager and Microsoft Office Communications Server.

Microsoft Lync Server 2010

Microsoft Lync Server 2010 provides a single interface that unites voice communications, IM, and audio, video, and web conferencing into a richer, more simplified offering. Microsoft Lync is built from the ground up to be a single platform that can enhance, extend, and even replace traditional and IP PBX systems.

Microsoft Exchange Server 2010

Microsoft Exchange Server 2010 is a collaborative communications server for email, calendaring and unified messaging allowing you to access information from anywhere. With Exchange Server 2010 you can cost effectively provide your users the freedom to securely access all of their communications—e-mail, voice mail, instant messaging, and more—from virtually any platform, Web-browser, or device to get more done wherever they are.