CallTower Business Communication Products & Services
What is Unified Communications?
Unified Communication (UC) streamlines all of your business communication tools into one simple, fast and efficient communications platform. It integrates data and voice communications, applications, and devices through a common interface to make it easier to find people, launch calls and conferences, retrieve messages and collaborate on projects. CallTower UC solution includes:
Telephony: Hosted IP PBX Phone System
Messaging: Unified Communications – Messaging & Exchange
Web, Audio and Video Conferencing: Live Meeting & Conferencing
Presence management: Microsoft Office Communications Server
Mobility: Integrated Mobility - Business Phone Solution
Contact center: Hosted Phone System - UC Contact Centers
Collaboration: Live Meeting & SharePoint
Communication Technologies:
Advanced ACD/call center, Tier 1 Internet with BGP routing, Cisco powered network, MPLS VPN data connectivity, multiple secure collocation facilities Cisco Unified Communications Manager, Microsoft Office Communications Server, Microsoft Exchange Server, ActiveSync, Blackberry and Good Messaging Server.
Microsoft Unified Communications
Microsoft® Office Communications Server is a software-powered communications platform which combines email, instant messaging, conferencing and voice communications resulting in streamlined and improved business communications. Excellent for growing businesses, Microsoft OCS delivers results without expensive infrastructure and network upgrades.
Why Unified Communications?
Your business depends on effective communication with colleagues, employees, customers and partners. Today countless options are available – email, instant message, conferencing, presence, voicemail, business telephone, video and fax to name a few. All can empower your business, but most were not designed to work together. Unified communications integrates communications, applications, and devices through a common interface to make it easier to find people, launch calls and conferences and retrieve messages.
Why Unified Communications as-a-Service?
Unified Communication-as-a-Service (UCaaS) is based on a hosted or on-demand service platform that allows you to integrate all of your enterprise communication tools without the necessary capital expenditure. It is a simple, efficient and affordable way to achieve first-class unified communications for your business.
Why CallTower?
By hosting and managing the entire Unified Communications solution in its secure and collocation facilities, CallTower helps companies gain access to the newest technology while saving valuable IT and capital resources and focusing on their core competency. Hosted UC also reduces operating costs, all with an accelerated return on investment.
