December 23rd, 2010

Microsoft Office Communications Server

CallTower On Demand Office Communications Server 2007

Presence is a useful status indicator that conveys one’s ability and willingness to communicate with others. Because Presence allows instant visibility into who is available in your corporate network, it has become a fast growing business communication tool. It is as simple as knowing if people are online, on the phone, or in a meeting – At a glance. It provides the ability to quickly set up impromptu meetings and conference calls because it eliminates the need to play phone tag or send multiple emails back and forth to establish schedule availability.

CallTower enables Presence information by offering full-featured, hosted Microsoft® Office Communications Server as the foundation of your Unified Communication service. The benefits of adding Presence to your CallTower On Demand Unified Communication Solution:

  • Real cost savings: The time savings associated with reaching co-workers and key decision makers quickly and on the first try translates to real dollars.
  • Better decision making: Presence brings more groups into the decision making process.
  • Higher productivity: Presence makes it easy to find people when you need them. Simply by looking at a contact name, you can see whether a person is available, in a meeting, or out of the office and determine the best way to communicate with them. It is easy to initiate a multi-party conversation using IM, phone, or video by selecting multiple contacts from your contact list at once.
  • Customization: Presence is set automatically based on the CallTower Exchange/Outlook calendar, computer activity and whether someone is on a call, however settings can also be established manually – on the fly so that your contact information appears the way you want it to.
  • Integration: Take advantage of integration with Microsoft Office to see presence from any Microsoft Office application.

Watch a video on Microsoft OCS here:

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Microsoft® Office Communications Server (OCS)

Microsoft® Office Communications Server is a software-powered communications platform which combines email, instant messaging, conferencing and voice communications resulting in streamlined and improved business communications. Excellent for growing businesses, Microsoft OCS delivers results without expensive infrastructure and network upgrades.

CallTower will soon be integrating Microsoft Lync which provides a single interface that unites voice communications, IM, and audio, video, and web conferencing into a richer, more simplified offering. Microsoft Lync is built from the ground up to be a single platform that can enhance, extend, and even replace traditional and IP PBX systems.

CallTower’s On Demand Unified Communication solution based on the Office Communications Server makes communications simple, fast, effective and reliable. Outsourcing with CallTower means better communications with more time, money and resources to spend focusing on your core business.

Call us for more information at 866.586.5900 or email info@calltower.com.