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icn-contact Contact Center

Seamless integration with CallTower IP Voice services to deliver full feature contact center solution.

Five9

Blended Cloud Contact Center

Five9 is the leading provider of cloud contact center solutions, bringing the power of the cloud to more than 2,000 customers worldwide and facilitating more than three billion customer interactions annually.

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Contact Center solutions made easy.

Clarity Connect is a native Skype for Business cloud-managed contact center with the features required to manage calls, IMs, emails, web chats and other communications with your customers, employees or partners. What does this mean for your business? You get a contact center that extends the functionality of Skype for Business rather than replicating it. Clarity Connect expands the capabilities of the communication platform you already have in place and already have the expertise to manage. This allows you to take full advantage of Skype for Business, while ensuring your users and support staff are not forced to learn an entirely new product.

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Our communications with remote employees and other external parties has improved greatly since the implementation of Adobe Connect. The audio is clear and we now have access to the most up and coming technologies such as video conferencing.

Paul MeliciChief Technology OfficeriCIMS
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