Seamless integration with CallTower IP Voice services to deliver full feature contact center solution.
Five9 is the leading provider of cloud contact center solutions, bringing the power of the cloud to more than 2,000 customers worldwide and facilitating more than three billion customer interactions annually.
Clarity Connect is a native Skype for Business cloud-managed contact center with the features required to manage calls, IMs, emails, web chats and other communications with your customers, employees or partners. What does this mean for your business? You get a contact center that extends the functionality of Skype for Business rather than replicating it. Clarity Connect expands the capabilities of the communication platform you already have in place and already have the expertise to manage. This allows you to take full advantage of Skype for Business, while ensuring your users and support staff are not forced to learn an entirely new product.
I have had the opportunity to work with the CallTower team for several years. Implementation took care of making sure our user community was properly set up and support took the time to train/educate the users on the use of the CallTower tools. Throughout our working relationship with them, they have remained available, resourceful and more than anything, effectively capable of resolving any issues or dealing with any changes to our services. Thank you for your always friendly and professional assistance.