Interior Design

A leading Bay Area workplace interior design company chooses CallTower for its superior client service.

Company: 125 employees in 4 offices located in the Bay Area.

Challenge: The company experienced a significant drop in customer service following the acquisition of its telecommunications vendor. As part of its effort to improving service the company was looking to streamline its communications with advanced unified messaging features.

Solution: CallTower Unified Communications with user-friendly admin portal, hosted telephony, presence awareness and instant messaging based on leading edge Cisco and Microsoft technology.

Benefits: Ability to effortlessly manage all communications for internal users, improving efficiency and productivity. 24/7 CallTower expert service saves time and IT resources.

“We decided to go with CallTower because they were able to provide the highest level of service.  It’s your service that is separating you from the rest of the pack.” Said the company’s Director of IT.

Contact us for more customer success stories and testimonials here.