January 11th, 2011

Customer Success Stories:

For nearly a decade, CallTower has helped organizations big and small to improve their communications while lowering their total expense and enhancing productivity. CallTower serves clients with single to multiple locations who are often constrained by limited IT resources and budgets. We help our clients get a full enterprise-class unified communications tools in a cloud environment providing them access to the best-of-breed technologies without the hassle of managing or integrating the system on their own.

Servicing over 1000 customer sites, CallTower is proud to offer one the highest retention rates in the industry. Our customers span from technology and manufacturing companies, healthcare, biotech, legal, financial services and non-profit firms to call centers and educational institutions.

Watch video testimonials from our clients in a variety of industries:

CallTower in Financial services

“Despite the magnitude and the complexity of the bank’s communication model, CallTower provided seamless conversion over the weekend. We were impressed with the total transparency to both our internal and external clients” said the client.

CallTower in Education

“SCUSD is spending roughly the same but getting a vastly superior service fully managed by CallTower,” said the client.  “The whole UC experience exists within CallTower’s network–call control, control for email, video, presence — none has to be managed by the district.”

CallTower in Manufacturing

“We were made for the CallTower business model,” said the VP of IT. “With our 16 locations with 16 disparate systems we needed a single vendor and solution that met our communications needs, grew with us, exceeded our customer service requirements and provided savings.

CallTower in Non-profits

“Phones are the life blood of our organization,” said the IT Director of the company. “Because donor call-ins are huge for us, we need reliable service, 100 percent uptime and to make it easy for people to get in contact with us.

CallTower in Interior Design

“We decided to go with CallTower because they were able to provide the highest level of service.  It’s your service that is separating you from the rest of the pack.” Said the company’s Director of IT.

 Contact us for more customer success stories and testimonials here.