Cisco Systems, Inc.
CallTower IP telephony is based end-to-end on enterprise-class Cisco® Unified Communications platform. Built on Cisco Unified Communications Manager 7.1, our IP telephony solution includes fully managed Cisco IP phones, soft-phone and conference station systems that provide a highly stable, secure and reliable platform improving productivity and collaboration for your business.
CallTower has been recognized as a Cisco Systems Managed Services Master Channel Partner, and has achieved Cisco Powered designations in Managed Unified Communications. By achieving this Master-level certification, the highest level of achievement for partners selling, deploying, managing, and supporting Cisco-based managed technology solutions through a premium network operations center, CallTower has demonstrated the ability to deliver sophisticated service solutions that meet Cisco’s requirements.
Microsoft
CallTower leverages a full suite of Microsoft Unified Communications solutions. CallTower Presence, Instant Messaging a Video Conferencing are based on Microsoft Office Communications Server R2, CallTower Email is based on Microsoft Exchange and CallTower Collaboration and Conferencing are based on Microsoft SharePoint Server and Microsoft Live Meeting.
CallTower is a Microsoft Gold Certified Partner demonstrating expertise in solutions for Small Business Specialist Community, Business Productivity Solutions, Hosting and Mobility.
InterCall
CallTower partners with Intercall for conferencing and collaboration services, offering automated and reservationless audio conferencing solutions, allowing multiple participants to connect to a single call. Extra features to enhance audio conference calls include operator assistance, Q&A, toll-free dial-in for international participants and record and playback functions.
BlackBerry
CallTower hosts the Blackberry® Enterprise Server in its cloud data center, extending the benefits of the messaging and collaboration environment and other tools to your mobile professionals. The BlackBerry® Enterprise Solution provides push-based access to email, calendar, contacts, tasks and notes, instant messaging, web-based applications and services and enterprise applications.
Good
Good® wireless email and application access products deliver the ultimate mobile experience for wireless handheld and smartphone users. Good Technology’s products allow businesses, government agencies, and mobile workers to maximize business and personal productivity by providing secure, easy-to-use, and instant mobile access to data, applications, and services on hundreds of mobile devices.
Nevotek
Nevotek is an IP convergence company delivering solutions through purely IP-based applications and standard protocols. Nevotek’s services allow to lower costs and improve operational efficiency by merging all your communications into IP communications platforms.
IP Blue IP blue is the recognized leader in Voice over IP (VoIP) communications. IP Blue’s award-winning softphone products run on Windows PCs and PDAs. Our relations with Cisco, Intel, HP, Symbol and others help us to bring you the best in its class software products and solutions.
Global Relay
Global Relay’s Hosted Email Archiving & Messaging Services provide businesses with easy-to-use professionally-managed, email archiving, email continuity and email security solutions. The Message Archiver, Global Relay’s core email archiving technology, seamlessly integrates with all email and instant messaging systems to deliver the fastest online search, retrieval and monitoring capabilities on the market today.
Yap
Yap offers a simple, scalable and cost effective approach to implementing advanced speech transcription services. Today, service providers and enterprise communications companies including MetroPCS, Microsoft and Sprint use Yap’s Speech Cloud™ to quickly deploy innovative applications such as voicemail-to-text, mobile messaging, conference call transcription and call mining.
inContact
inContact offers a wide variety of call center outsourcing service offerings, pre-packaged applications and technology solutions specifically designed with your industry challenges and key performance metrics in mind. Our solutions can automate, analyze and optimize virtually every key customer-focused process in your call center outsourcing organization.
Contactual
Contactual provides a better alternative to traditional call center technologies. Contactual’s innovative hosted call center solution is the fastest and easiest way for companies to deploy a world class contact center.
