December 18th, 2010

Hosted UC on Technology

Technology companies with disperse, remotely working employees are realizing the need for fixed mobile convergence solutions and recognize the benefits and capabilities of hosted collaboration as well as the impact that cloud-based services are having on the communications space.

Why Unified Communications?

Employees who once relied solely on voice telephony using a desktop phone, are today relying on PC-based phones, conferencing tools find-me/follow-me and simultaneous ringing. With Unified Communications IT executives can start deploying file sharing, desktop video, chat and real-time availability status information for their employees, while reducing cost, improving business processes and creating more efficient organizations.

Why CallTower On-Demand Unified Communications?

CallTower offers technology companies a complete on demand platform that unifies communications with their business applications and processes, streamlining the way employees reach one another and communicate. The platform combines rich, intuitive and seamless communications with:

  • Voice
  • E-mail, Voicemail and Efax
  • Presence Awareness
  • Instant messaging (IM)
  • Data
  • Video
  • Conferencing
  • Mobility

Benefits:

Best-of-breed technology: CallTower’s solution is based on best-of-breed Cisco® and Microsoft® technology ensuring security, reliability and privacy of sensitive data.

Zero capital expenditure. One predictable monthly bill.: CallTower’s solution is offered as an on demand, monthly service and it requires no capital equipment to purchase or extra staff to manage it. Instead, customers get one single and predictable monthly bill. It is easy to scale up or down based on your business needs.

Multi-site redundancy solution: CallTower provides multi-site unified messaging capability along with ongoing support for site-to-site redundancy – a key feature welcome by technology firms that need a secure, reliable and multi-site communications system.

Disaster recovery solution: CallTower delivers business continuity with built-in disaster prevention, including always-on auto-attendant, voice messaging, digital assistant, dual line appearances, hunt groups and talking email. CallTower has two secure, geographically dispersed data and provides both diverse and redundant T-1 connections to/from a business.

Simple solutions to complex communications challenges:

  • Integrating remote and mobile users
  • Seamlessly linking multiple and dispersed locations
  • Solving communication challenges for complex, large or diverse organizations
  • Addressing customer and employee collaboration requirements
  • Client and conference room video solutions
  • Vendor consolidation and streamlining
  • Lowered total expense