December 18th, 2010

Hosted UC in Non-Profit

As telecommunications and messaging costs-per-employee are rising, most Not-For-Profit (NFP) organizations are experiencing challenges in how they efficiently manage the growing IT infrastructure demands of email, voicemail, fax and other client support services, as well as the capital expense to deliver these new technology solutions.

Why Unified Communications?

The CallTower Non-Profit Program provides qualified non-profit organizations with cloud-based Unified Communications solutions at a fraction of the cost. Based on the California Teleconnect Fund (CTF) that is available for not-for-profit organizations, it was created to assist qualifying organizations update their current infrastructure with advanced telephony and data solutions by offering a substantial discount on select telecommunications services.

Why CallTower On Demand Unified Communications?

Under the program, CallTower provides qualified non-profit groups with affordable, hosted, advanced IP-based voice and data services that in the past were only available to global 250-type companies. These services and applications include:

Hosted voice, data and network services, Internet, email and fax messaging, calling plans, network administration, single-wire connectivity, call center functions, disaster-proof access to all data and voicemail, and 24/7 customer support.

Benefits:

Best-of-breed technology: CallTower’s solution is based on best-of-breed Cisco® and Microsoft® technology ensuring security, reliability and privacy of sensitive data.

Zero capital expenditure. One predictable monthly bill.: CallTower’s solution is offered as an on demand, monthly service and it requires no capital equipment to purchase or extra staff to manage it. Instead, customers get one single and predictable monthly bill. It is easy to scale up or down based on your business needs.

Multi-site redundancy solution: CallTower provides multi-site unified messaging capability along with ongoing support for site-to-site redundancy – a key feature welcome by non-profit firms that need a secure, reliable and multi-site communications system.

Disaster recovery solution: CallTower delivers business continuity with built-in disaster prevention, including always-on auto-attendant, voice messaging, digital assistant, dual line appearances, hunt groups and talking email. CallTower has two secure, geographically dispersed data and provides both diverse and redundant T-1 connections to/from a business.

Simple solutions to complex communications challenges:

  • Integrating remote and mobile users
  • Seamlessly linking multiple and dispersed locations
  • Solving communication challenges for complex, large or diverse organizations
  • Addressing customer and employee collaboration requirements
  • Client and conference room video solutions
  • Vendor consolidation and streamlining
  • Lowered total expense

Read a non-profit customer testimonial.