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Careers & Culture

Learn about the organization and team members that make CallTower a great place to work.

Company Culture

CallTower has grown with the evolution of what was once known as the telecommunications industry into a hosted unified communications and collaboration solution provider. 

With the convergence of Telecommunications and Internet Technologies a revolutionary new industry has emerged; changing the way people communicate and do business around the world. Our mission has consistently remained the same — we exist to enable people to easily connect and get work done. 

Here at CallTower our customers matter most! Their support and patronage is what gets us out of bed in the morning and inspires us to exceed customer’s expectations.

Join the Team

CallTower is a dynamic and growing global unified communications and collaboration leader. We are a dedicated team of action oriented, smart and inquisitive individuals. We value creative, innovative, positive and driven people and are looking for new team members who embody these qualities.

See All Open Positions

Boston University has worked with CallTower for several years. They are exemplary and the support team never misses a beat! They will go above and beyond typical customer service to pull things together, even if it is in a hurry, or beyond normal business hours. The CallTower team is top notch!

Roberta ContantManager Call Center for Boston University

Meet the Team

Meet the people who bring the magic

Tom Sullivan

VP of Sales

Extremely passionate about living life without regrets. Hard working and believes in team and not “I”. Loves a challenge and doesn’t know the meaning of unattainable. Loves the beach, hanging with his boys and boating. Captain of his own ship in many ways.

Spirit Animal: Shark

Doug Larsen

Director of Software Development

Software is artistry and the cure for stupidity. Will work for food or Amazon gift cards. Tortured golf addict. Loyal to a fault. Doer of what is right not easy.

Spirit Animal: Liger “It’s like a lion and a tiger mixed… bred for its skills in magic.”

Allison Strang

Telecom Services Manager

Daughter. Wife. Mother. Friend. Literature Lover. Faithful. Loyal. Explorer of Middle Earth. One who loves the witty repartee of Jane Austen. Grab a bag of Jolly Rancher jelly beans in delicious strawberry, blue raspberry, watermelon and grape flavors. Telecom Lover.

Spirit Animal: Bear

Don Lewis

Billing Manager

An avid sports fan who spends way too much time watching everything from Football to Lacrosse. He enjoys movies and spending time with family and friends. He also loves music, but has a particular affinity for 80’s hair bands, hard rock, and 70’s singer/song writer.

Spirit Animal: Raccoon

Sean Bailey

Manager, Assistant Controller

Born at a very young age he’s developed a taste for the finer things in life: Nintendo 64, GAAP accounting, recreational basketball leagues, wood working and gangster rap. He loves spending his days diving deeply into excel workbooks while listening to Beyoncé Pandora.

Spirit Animal: T-Rex

Martin Call

Senior Manager, Client Services

A man of few words.

Spirit Animal: Tiger

Matt Lym

Tier 1 Support Team Manager

He can be described as such: A sports fanatic.  Loves playing soccer due to passion and need for exercise. A real family man.  Loves spending time with his wife and 2 beautiful children. A real jokester.  Is dedicated to working hard and making his family proud.

Spirit Animal: Killer Whale

Russell Malinsky

Tier 2 Team Manager

He’s just this guy, you know? Enjoys making beer and cheering on the claret and cobalt. Plays nerdy games like Dungeons and Dragons as often as possible. Once ate an entire pineapple in one sitting.

Spirit Animal: Sisyphus

Seanna Baumgartner

Marketing Manager

Fanatic idea generator, self-proclaimed life and work junkie. Chips and salsa aficionado. Convivial, buoyant, efficacious marketing collaborator.  She loves hanging out with her people, traveling and making sure nothing worth it, in this short life, passes her by. 

Spirit Animal: Hummingbird

Brett Reese

Microsoft Implementation Manager

He can be described as someone who is hard working, intelligent, likes to laugh and have a good time.  He has a thirst for knowledge and loves spending time with his family, the outdoors, triathlons, Real Salt Lake and wearing hoodies.

Spirit Animal: Dolphin

Marty Sipe

Cisco Implementation Manager

He is the 2nd most interesting man in the world. He is hard working, intelligent, and likes to have fun.  He lives vicariously through himself. He once had an awkward moment, just to see how it feels. He loves technology, time with family, and people call him Iron Man.

Spirit Animal: Polar Bear

James Dastrup

Director of Infrastructure

Since he was 7, James has been building, programming, networking, and all aspects of computer administration with Microsoft, Novell, Linux, VMware, Cisco and more. Prior to CallTower, James worked at American Express, Emdeon, Genesys, and an IT consultant for others.

Spirit Animal: Moth in Relay #70

Mark Harris

Voice Network Architect

Loves traveling with his family, and is almost always working on some electronics project.

Spirit Animal: Wolf

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